At JRG Lawn Care, Inc., we respect your privacy and are committed to protecting the personal information you provide when using our website and communicating with us by phone or text message.

We may collect the following information when you contact us or request our services:

• Name
• Phone number
• Email address
• Property address
• Service requests and project details
• Communications with us by phone, text message, email, or through our website

To better serve our customers, we use an AI-powered virtual receptionist to answer phone calls, respond to text messages, schedule appointments, and provide customer support.

When you communicate with us, your conversations may be processed by our AI service provider. These interactions may be recorded or stored for quality assurance, training, scheduling, and customer service purposes.

If you prefer not to interact with our AI receptionist, you may request to speak with a member of our team whenever available.

By providing your mobile phone number, you consent to receive text messages from JRG Lawn Care, Inc. related to:

• Appointment scheduling and confirmations
• Estimates and quotes
• Service reminders
• Project updates
• Customer support
• Billing notifications (if applicable)

Message frequency varies based on your interactions with us.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We respect your privacy.

Mobile information, including phone numbers and SMS consent, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information may only be shared with service providers who help us operate our business, such as our AI receptionist platform, scheduling software, or messaging providers, and only for the purpose of providing our services.

We use your information to:

• Respond to inquiries
• Schedule services
• Provide landscaping services
• Send appointment reminders
• Communicate regarding estimates and projects
• Improve our customer service
• Comply with legal obligations

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of electronic transmission or storage is completely secure, we strive to protect your information using commercially reasonable practices.

Our website may use cookies or similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.

We may use trusted third-party providers to assist with website hosting, scheduling, payment processing, AI communications, text messaging, analytics, and customer support. These providers are contractually obligated to protect your information.

Depending on your location, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of your information. To make a request, please contact us using the information below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

JRG Lawn Care, Inc.

Phone: 786-282-4565 or 786-304-1026

Email: joe@jrglawncare.net

Website: JRGLAWNCARE.COM